foxys web store FAQ section

Pay By Wire Transfer Instruction Go to your bank and request to have money wire transferred to our bank account. There will be a $2.00 fee. Wire the total from your order, plus the $2.00 fee to: Bank of America: Chico, California Office, USA Company Name: Jana Morris Account Number: 00069-01387 Routing Number: 121000358 Your Order Number: XXXXX

*Goto www.paypal.com and register for a new account if you do not already have one. Please make sure that the email you are going to use to apply for the Paypal account is the same as the one you used to register. *When you checkout click "Checkout" PayPal *In the "Recipient's Email" field, please enter "Payment@FoxysOnline.com" *In the "Amount" field, please enter the total amount from your order. You should find this either in your confirmation email or the "Order Status" menu. *In the "Currency" field, please leave it in "U.S. Dollars" *In the "Type" field, please choose "Goods (other)" *In the "Subject" field, please enter your order number for this order. You should find this either in your confirmation email or the "Order Status" menu. *In the "Note" field, please enter any instructions or comments that you want to tell us. *Click the "Continue" button, and you will be directed to the shipping page. Please make sure you enter a CONFIRMED address here. Ceri International will NOT ship products to an unconfirmed address. *Finally click "Send Money" and you are all set!!!

Sterling silver is an alloy of silver containing 92.5% pure silver and 7.5% other metals, usually copper. The minimum fineness is 925. This is what fine sterling silver jewelry is made of. The current style is to plate sterling silver with rhodium, to make it look like white gold jewelry. Rhodium is made from white gold and sterling silver. The plating of most items is Heavy Gold Electroplate, HGE the finiest plating available. Fine silver (99.9% pure) is generally too soft for producing large functional objects. Silver is usually alloyed with copper to give it strength whilst preserving the ductility of the silver along with high precious metal content, perfect for fine jewelry.

Please check out the product description of the products. If the information is not available please email us at sales@FoxysOnline.com and we will provide you with the information.

We will try our best to meet customers deadlines. However, due to the high demand on our products, there are times when deadlines just could not be met. We apologize in advance for such inconvenience. Please make sure you place your order well in advance so that the chances for missing the deadlines are minimal.

Please note that we introduce new products on a weekly basis therefore we do not provide a printed catalog. Our online catalog is the most comprehensive and updated catalog.

Our rings usually come in a variety of sizes with the exception of our OOAK (one of a kind) items. You will have the option to select your ring size when ordering. However, as is our guarantee, if you are not satisfied, please contact us for a refund. *You can have your ring sized at a jeweler's for under $20.

After payment is received and cleared by the bank, your item(s) will immediately be shipped out.

Absolutely! Just contact us at Foxys@sbcglobal.net to let us know and we will ship it however you want. There will be an additional fee for these services.

Most of our merchandise is carefully selected and purchased from the best wholesalers available. These companies supply only top quality products and we hold our highest regard for their honesty and merchandise. We also purchase through auctions which is where you will find our one-of-a-kinds.

Unfortunately there are many scammers drifting around the Internet passing fraudulent checks and money orders. Because of this, we have been forced to enforce this policy.

We do not refund you the shipping costs because that is an expense that must be paid out to deliver our products to you.

First contact us at Foxys@sbcglobal.net and provide us with your reason for return. We will then issue you an RA # which you must write on the outside of your return package. All items must be in their original condition, unused and in the original interior packaging.